Privacy Policy

Last Updated: [Insert Date]

At Food Market Bangladesh, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you create an account, place an order, or contact us, we may collect information such as:

• Full name
• Email address
• Mobile phone number
• Delivery and billing address
• Payment details (processed through secure payment providers)
• Account login credentials

Non-Personal Information

We may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.
• Provide customer support and respond to inquiries.
• Manage your account and improve your shopping experience.
• Send order confirmations, delivery updates, and important service notifications.
• Improve our website, products, and services.
• Prevent fraud and maintain website security.
• Comply with applicable legal requirements.

3. Sharing of Information

Food Market Bangladesh does not sell or rent your personal information to third parties.

We may share your information only with:

• Delivery partners for order fulfillment.
• Payment service providers to process transactions securely.
• Service providers who assist in operating our website and business.
• Government authorities or legal entities when required by law.

All third parties are expected to maintain the confidentiality and security of your information.

4. Cookies

Our website uses cookies and similar technologies to enhance functionality, remember your preferences, improve website performance, and provide a better user experience.

Essential cookies required for the operation and security of the website cannot be disabled. By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy;
• Comply with legal and regulatory obligations;
• Resolve disputes and enforce our agreements.

7. Your Rights

You may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your account and personal data, subject to legal obligations.
• Opt out of receiving promotional communications from us.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. Food Market Bangladesh is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Food Market Bangladesh does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent. If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page. We encourage users to review this policy periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: