Shipping & Delivery Policy

At Food Market Bangladesh, we are committed to delivering fresh, organic, and high-quality products to your doorstep in a timely and reliable manner. Please review our Shipping & Delivery Policy below.

Delivery Areas

Food Market Bangladesh currently provides delivery services within selected areas across Bangladesh. Delivery availability may vary depending on your location. Please enter your delivery address during checkout to confirm service availability in your area.

Order Processing Time

• Orders are typically processed within 1–24 hours after confirmation.
• Orders placed outside our business hours, on weekends, or on public holidays may be processed on the next business day.
• During peak seasons or promotional periods, processing times may be slightly extended.

Delivery Timeframe

• Inside Dhaka: Orders are generally delivered within same day or 24 hours.
• Outside Dhaka: Delivery may take 2–5 business days, depending on the destination and courier availability.

Estimated delivery times are provided as a guideline and may vary due to unforeseen circumstances.

Delivery Charges

Delivery charges are calculated based on the delivery location and the total value of the order. Any applicable delivery fees will be displayed during checkout before payment is completed.

Food Market Bangladesh may offer free delivery promotions on qualifying orders from time to time.

Fresh and Perishable Products

We take extra care when handling fresh and perishable products, including fruits, vegetables, dairy items, meat, and fish. These products are packed appropriately to maintain quality and freshness during transit.

Customers are requested to ensure someone is available to receive the order at the specified delivery address.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

• Severe weather conditions
• Traffic congestion
• Public holidays
• Political disruptions or strikes
• Natural disasters or other events beyond our control

In such cases, we will make every effort to keep customers informed about the status of their orders.

Incorrect Delivery Information

Customers are responsible for providing accurate shipping and contact information. Food Market Bangladesh will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

Order Tracking and Support

For any questions regarding your shipment or delivery status, customers may contact our support team using the contact information provided below.